Finance

Intelligent software, digital transformation & smart technology solutions for banking, financial and the insurance sector.

Citi Retains Top Honor as World’s Best Digital Bank 2018

Named Best Consumer and Corporate Mobile Bank and receives top awards in other regional categories

16-Nov-2018
Citi Retains Top Honor as World’s Best Digital Bank 2018
Citi has again been named the World’s Best Digital Bank by Global Finance magazine. As the World’s Best Digital Bank, Citi was selected from 300 banks globally, that were assessed against a wide range of criteria focused on strategy, features and functionality in the online and mobile channels. Selection criteria included acquiring, retaining and servicing online customers, success in getting clients to use digital offerings, growth of the online customer base, breadth of products offered, evidence of tangible benefits gained from digital initiatives, and website design and functionality.

“Digital transformation is reshaping our world, bringing companies, partners and their customers closer together than ever before,” explained Naveed Sultan, Global Head of Treasury and Trade Solutions, Citi. Mr. Sultan further stated, “Part of this accelerated digital trend is the shift in our clients’ expectations for a better experience, and data driven insights, along with integrated and innovative solutions which assist them in being successful in a digital economy. Winning this year’s World’s Best Digital Bank Award affirms Citi’s commitment to support our clients as they respond to rapid market shifts, as we deliver exceptional client experience through continuous innovation.”

"Our strategic decision to go 'mobile first' several years ago, has been transformative for our business," said Citi Global Consumer Banking CEO Stephen Bird. "As banking moves beyond the bank, we are rapidly becoming our customers' 'always on' financial partner, delivering a simpler, better, faster experience direct to the consumer. We are proud to be recognized as the world's Best Consumer Mobile Bank."

"We are extremely pleased to have been recognized by Global Finance as this year’s best digital bank globally," said Tapodyuti Bose, Global Head of Channel and Enterprise Services, Treasury and Trade Solutions, Citi. "This award recognizes our unwavering commitment to providing the best client experience by creating innovative digital solutions. Over the last year we have made significant enhancements to our CitiDirect BE® and CitiConnect® solutions, and our clients have come to rely on Treasury and Trade Solutions as the industry leader and a technology pacesetter.”

CitiDirect BE® and CitiConnect® are a part of Citi Treasury and Trade Solutions’ omnichannel digital banking product suite. CitiDirect BE® is an institutional digital banking platform comprised of CitiDirect BE® online, CitiDirect BE® App and CitiDirect BE® tablet. CitiConnect® is Citi’s industry leading suite of institutional connectivity options, including CitiConnect® API and CitiConnect® API Developer Portal. Over the last year, significant enhancements have been made to CitiDirect BE and CitiConnect, in an effort to deliver value to clients through ease of use, real-time banking, digital security, data insights and AI.

In addition to being recognized as the World’s Best Digital Bank, Citi received the top honor in a number of global and regional award categories.

Global Awards:
  • Best Overall Global Digital Bank 

Corporate/Institutional Global Awards:
  • Best Corporate/Institutional Digital Bank
  • Best Corporate/Institutional Most Innovative Digital Bank
  • Best Corporate/Institutional Online Cash Management Bank
  • Best Corporate/Institutional Online Treasury Services Bank
  • Best Corporate/Institutional Trade Services Finance Bank
  • Best Corporate/Institutional in Mobile Banking Bank
  • Best Corporate/Institutional Mobile Banking App
  • Best Corporate/Institutional Information Security and Fraud Management Bank

Corporate/Institutional Regional Awards:
  • Best Corporate/Institutional Digital Bank in Africa
  • Best Corporate/Institutional Digital Bank in Asia-Pacific
  • Best Corporate/Institutional Digital Bank in Latin America
  • Best Corporate/Institutional Digital Bank in Middle East
  • Best Corporate/Institutional Digital Bank in North America
  • Best Corporate/Institutional Digital Bank in Western Europe

Consumer Global Awards:
  • Best Consumer Mobile Bank

Consumer Regional Awards:
  • Best Consumer Digital Bank in Asia Pacific 

Citi Treasury and Trade Solutions (TTS) enables our clients' success by providing an integrated suite of innovative and tailored cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Based on the foundation of the industry's largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering the industry's most comprehensive range of digitally enabled treasury, trade and liquidity management solutions.

Digital has transformed the way Citi’s Global Consumer Bank acquires, engages with and services over 100 million consumers in 19 markets. Citi has, and continues to, introduce a full suite of new mobile capabilities across lending, investing, payments and cards and embed its services in the most popular social and e-commerce platforms in the world to deliver an experience that is simpler, better, faster and more personal across every channel. As a result, growth in mobile customers is up 24% year over year.

Consumer security at risk as FCA announces delay to PSD2 strong authentication deadline

Highlights on the unacceptable length of the delay & misalignment of expectations when consumers are entitled to enhanced, secure digital experiences

Financial data sector cast as a cornerstone of the Financial Services industry

Manoj’s Karanth, Vice President & Global Head of Data Science & Engineering, Digital Business at Mindtree comments

Kaleyra and Epiphany partner to lead banks into open banking

The agreement will support banks in their digital transformation efforts, from basic PSD2 compliance to enabling core banking modernization

BHL Launches Digital Transformation via Applied Epic

Chartered Insurance Broker live on Applied Epic to gain a consolidated view across the entire business with a single application

Bank of Thailand secures integral phase of Corporate Excellence Strategy with SimCorp Dimension go-live

The deployment has given the bank greater control over its data and enabled higher levels of automation

Optimism in the logistics industry has fallen to its lowest level on record, says Barclays/BDO survey

Operators concerned by tougher trading conditions, no-deal Brexit fears and skills shortages

Tradeshift Gives Business Teams the Power of Payments with Tradeshift Go 2.0

More than 40% of Tradeshift customers currently use Go 2.0, allowing them to put commercial cards in the hands of employees across their organizations

Infor Joins Forces with Linklogis to Deliver Innovative Supply Chain Financing Solutions

Boosting customer business value through the power of Infor Nexus

Artificial Intelligence: a disruptive force in the UK financial services sector

AI is seen as tech disruptor frontrunner but firms are hindered by a skills shortage

InterGen Data, Inc. Receives Seed Funding to Expand Its Financial Services Artificial Intelligence Platform

A portion of this round will be allocated towards pilots, API integrations, and the machine learning development of 25 additional life events.

New Research Reveals the Key to Successful Midmarket Digital Transformation Begins with AP Automation

With manual, inefficient, high-cost processes, accounts payable is an ideal starting point for digital transformation

Capgemini and Majesco Become Alliance Partners

Relationship to bring insurance innovation and business transformation to the Life & Annuity and Group insurance market

HSBC and Walmart Join Forces on Sustainable Supply Chain Finance Programme

HSBC and Walmart announced the roll-out of a sustainable supply chain finance programme that pegs a supplier’s financing rate to its sustainability

The Financial Impact of Machine Downtime on a UK business

Businesses across the UK can be majorly impacted if a machine were to break down.

UK CFOs missing out on £6.7 billion each year by not taking advantage financial and accounting software

Two fifths of businesses who have not upgraded their software in the past five years cite ‘resistance to change’ as one of the main reasons

Amicis Solutions New Payments Solution Now Available in the Microsoft AppSource

Amicis Payments Empowers Businesses to Simply and Securely Process Payments Within the Microsoft Dynamics 365 Suite

Iptor launches feature rich financial modules as fast track into the flagship DC1 ERP suite

Iptor announces the launch of Iptor 1 for Financial Management - Iptor 1

Barclaycard partners with SAP to simplify corporate payments

Buyers will be able to take advantage of prompt payment discounts and flexible working capital, while suppliers will benefit from improved cashflow

New Survey Finds Financial Controller Evolving into Strategic Risk Manager Role

Controller’s Job Dramatically Shifts to Internal Controls Oversight and Strategic Planning; 9 Out of 10 Controllers Report Role is More Stressful

LTI and ACORD Announce Collaboration to Drive Digital Adoption in the Insurance Industry

Joint effort accelerates digital implementations of standards and solutions

Billing is at the Center of Growth and Innovation in a New Digital Era of Insurance

Insurers must reimagine billing and payments to meet customer expectations for new and innovative products and services

TRANSPOREON Selects Chrome River for Pan-European Expense Technology Rollout

German-headquartered logistics technology leader moves employee expenses to the cloud

De Goudse has selected HubStor to simplify data management and leverage Microsoft Azure cloud infrastructure

De Goudse recently selected HubStor to transform its data storage and protection with Microsoft Azure cloud infrastructure

UK Finance Leaders Vote to Stay in EU or Very Close to It

Over 74% Plan to Accelerate UK Automation to Deliver Growth

Kinetica Delivers GPU-Accelerated Analytics Engine to SoftBank

Traditional big data technologies simply are not capable of handling the extreme data requirements of SoftBank’s business

ABeam Consulting, Supports OTO Group with Companywide Use of RPA for the Realization of Digital Transformation

For the OTO group, in addition to replacing its core system, there was a need for migrating data from their existing system to their new system

Basware Analytics Dashboard Offers Predictive Analytics Using Committed Spend

Basware introduced an analytics tool used to analyze absolute spend, identify the different entities driving spend and follow

Citi and Oracle Unlock Corporate Access to Treasury Services for Oracle ERP Cloud Customers

The Citi and Oracle ERP Banking as a Service (BaaS) Connector is now available

Moven Enterprise Expands Availability of AI Smart-Banking Solution with Global Launch

Successful work with TD Bank Group and Westpac improved institutions’ ability to acquire, retain and grow customers through increased speed to market

Temenos Ramps up AI Efforts to Power its Digital Banking Platform

Temenos to deliver data-driven, machine intelligence for faster innovation and enhanced customer experience

Centrum Financial Services deploys Encore Theme’s Supply Chain Finance Solution

The leading non-banking financial company has announced the deployment of Encore Theme’s supply-chain finance solution

NICE Launches X-Sight, the Industry’s First Financial Crime Risk Management Platform-as-a-Service Solution

X-Sight is designed to accelerate the transition to Autonomous Financial Crime Management with advanced analytics, AI and ML capabilities

Wolters Kluwer Launches Vanceo™ Mortgage

New software solution provides lenders with intuitive dashboards and role-based workflows for better compliance

Accenture - Leader in Everest Group 2018 Finance and Accounting Digital Augmentation Suite Assessment

Accenture’s transformative approach leverages multiple digital levers, including process automation, analytics, and AI

Seven Banks Join Forces to Transform Trade Finance

nnovative network open for corporates and banks which enables financing deeper into global supply chains and offers an easy way to join

HSBC and Marstone work for Digital Client Engagement Broadening Its Audience and Access to Wealth Management

HSBC Wealth Track™, a new Robo Advisor solution, is the first service to emerge from the partnership

Oliver Wight and Ernst & Young LLP collaborate to address enterprises’ planning challenges

Alliance focuses on addressing business planning challenges in the face of rising customer demands and evolving market landscape

Accenture and Leading Financial Institutions Invite Applications for 5th Annual FinTech Innovation Lab London

Program Expands to Support Insurtech Ventures, as New Data Shows UK investment surge