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Regular Industry Development Updates, Opinions and Talking Points relating to Manufacturing, the Supply Chain and Logistics.

Online household goods sales soar by 26.5% while High Street sales slump

15-Nov-2018
David Jinks MILT (pictured)
Head of Consumer Research, Parcelhero
Online household goods sales soar by 26.5% while High Street sales slump
Home delivery expert ParcelCompare says online sales continue to rise even as today’s ONS retail results show overall consumer spending fell 0.5%

The parcel price comparison site ParcelCompare says today’s Office for National Statistics (ONS) retail figures showed that overall consumer spending fell by 0.5% in October, compared to the previous month, but online sales continued to climb remorselessly.

ParcelCompare’s Head of Consumer Research, David Jinks MILT, says: 'Online sales of household goods, from toasters to bedding to coffeemakers, soared 26.5% compared to October 2017, and web sales overall shot up by 12.6% YOY. And that’s in the face of an increasing reluctance from consumers to put their hands in their pockets during October, because of Brexit worries and other concerns.’

Cautions David: ‘High Street household goods sales actually fell by 3% in October, even as online sales rose. Town centre stores need to make sure they are offering a great customer experience and make the most of their staffs’ expertise. Otherwise online sales will continue to climb vertically at the expense of High Street stores.

‘October’s ONS figures show shoppers are wary at the moment, but still prepared to spend when there are good online deals on essential household items, knowing the purchasing and returns experience is as smooth, if not smoother, than buying in store.’


Retailers and individuals shipping parcels can find the most competitive quotes at here.

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