Retail

Retail supply chain software for enhanced supply chain efficiency, encompassing warehouse & transportation solutions, inventory control, and strategic/planning modules.

Cleverboxes Automates Drop Ship Process with BluJay’s Commerce

07-Nov-2017
Cleverboxes Automates Drop Ship Process with BluJay’s Commerce
Quick Facts 
  • Headquartered in Burnley, Lancashire, England 
  • Founded in 2002 
  • Multi-channel retailer partnering with online marketplace brands. 
Business Challenge
  • Cleverboxes needed a robust solution to manage a high volume of drop ship purchase orders across a large supply chain. They also wanted to standardize their fulfilment process with all of their suppliers. 
Results
  • Real-time visibility of order status 
  • Standardized carrier labels
  • Reduction in fulfilment costs 

Client Profile

Cleverboxes is a multi-channel retailer partnering with some of the biggest online marketplace brands. The company oers more than 20,000 products ranging from technology and consumer electronics to furnishings and bedlinen, home electronics, sound and vision, and garden furniture. Cleverboxes partners with famous brands such as Catherine Lansfield, Sheridan, Allibert, Joseph Joseph, Silentnight, TomTom and Fitbit.

Challenge
Some of Cleverboxes suppliers connected via CSV file transfer for order details and fulfilment information. Other suppliers operated through the manual process of PDF orders send via email. The company needed to get rid of the reliance on emails and spreadsheets for faster, more accurate fulfillment. They also wanted a standardized process across their entire supply chain to maintain brand standards.

Solution
Cleverboxes now operates with BluJay’s Commerce, an automated, cloud-based order fulfilment solution for retailers who dispatch product directly from their suppliers to their end-customers. With Commerce, Cleverboxes receives full visibility and control of all transactions, reducing fulfilment costs and ensuring they can deliver on customer promises. Up-to-date information is available to the customer at all times. Standard labels and documentation can be printed by the supplier ensuring a professional, standard look and feel, which protects the brand.

Value Delivered
BluJay’s order management workflow closely mapped to Cleverboxes operational process with many of their existing partners. The company also valued the user training BluJay provided its suppliers to ensure they used the solution to Cleverboxes’ specifications. The implementation of Commerce moved very quickly allowing for a fast return on investment for Cleverboxes.