Retail

Retail supply chain software for enhanced supply chain efficiency, encompassing warehouse & transportation solutions, inventory control, and strategic/planning modules.

Kurt Geiger with new omnichannel platform from Manhattan Associates

06-Mar-2017
Kurt Geiger with new omnichannel platform from Manhattan Associates
Global fashion retailer Kurt Geiger has selected Manhattan Associates’ Omni-Channel Solutions platform – including its Enterprise Order Management and Warehouse Management solutions – which will provide the British retailer with powerful order orchestration and execution capabilities.

The technology is expected to accelerate goods flows and cut delivery lead-times for customers at the same time as allowing Kurt Geiger to fulfil orders via the most optimal route to “balance service and profitability goals”.

Giuseppe Guillot, logistics and systems infrastructure director at Kurt Geiger, said: “Manhattan’s vision for future omnichannel commerce enablement and its expertise in fashion retailing made this an easy decision for us.

“As we advance our omnichannel expertise, our store staff and call centre agents will gain the powerful capability to view and service customer orders across all selling channels. They will be able to quickly search using any piece of customer or order information, service customers across all touch points and fulfil orders with inventory from any channel—delivering an outstanding customer experience and earning brand loyalty.”

Henri Seroux, senior vice president, EMEA at Manhattan Associates, added: “Customer expectations for ‘anytime, anywhere’ order fulfilment are rising sharply. Forward-thinking retailers like Kurt Geiger choose Manhattan because of our continuous investment in innovation that keeps them ahead of their competition in this rapidly changing market. We look forward to working alongside the Kurt Geiger team on its omnichannel development programme.”