Healthcare / Pharmaceutical

Software applications relating to the healthcare supply chain which promote the effective management of supply chain resources.

Why top class IT security is essential to healthcare logistics

06-May-2014
Why top class IT security is essential to healthcare logistics
Marcel Reifenberger, IT Security Officer at Movianto Group on the importance of top class IT security for the healthcare logistics industry

1) What priority do IT systems have in healthcare logistics?
Electronic thieves could hack the companies’ corporate networks or IT systems and even steal confidential company, client or employee information. These can either be sold or used to counterfeit drugs, commit identity theft or fraud. Every IT system should be flexible and safe. Example: When Movianto is assigned with the delivery of certain drugs directly into the operating room of a hospital, the patient’s life is also in our hands. Even the slightest mistake or delay can endanger the successful outcome of the surgery. Therefore, we follow strict protocols and make sure everything goes as planned.

2) What are your methods to maintain IT security?
First, I have to consider the so-called inefficiency factors and ask myself ‘How can I run the IT system safely and at the same time grant access to partners and employees – both in an efficient way?’.

Secondly, the introduction of an Information Security Management System (ISMS) – like Movianto uses – is mandatory. This ISMS framework is compiled of an array of different measures (e.g. policies, processes and systems) that guarantee an optimal reaction in case of any security breach. In case of a sudden event, risks can be managed better when using intelligent monitoring systems, backups and other tools.

According to a study conducted by Steria Mummert Consulting in 2014, nine out of ten companies in Germany believe themselves to be able to deal with a big IT security crises. However, only a third stated they had a 24/7 IT security solution. For this reason, we at Movianto use a double failsafe IT environment, which ensures 99.5% availability, i.e. after a complete crash our system is designed to be back online and running after only 3.6 hours.

3) What else does the Movianto Group do differently?
Besides regular external audits on the basis of globally certified standards, streamlined guidelines and our European Quality Management System, Movianto developed a complete new user validation system which basically ensures that neither personal data can be stolen, nor a password change can be exploited in any way.

Furthermore, I created a solution named OpenDEEM - Open Dynamic Efficiency Evaluation Methodology. This method, which is developed as an open standard, strives to close this missing link. It has recently become an official part of the Fedora Security Lab, an upstream collection of security tools and methods for the official Fedora Security Spin of the Fedora Project, which is one of the largest Open Source Projects with more than 30 million users worldwide. Thanks to this methodology, we now have the ability to compare the costs of an investment to its real value for the company. Let us assume an investment of EUR 5,000 was only worth EUR 2,500 – through the OpenDEEM methodology this would become clear before spending the money.

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